Looking for the Best Roofing Contractor in Kernersville?
If you want to have a good home in the Kernersville, North Carolina, you need a good roof to keep you safe from the weather conditions unique to Kernersville. You need Kernersville roofing contractors to make the best roof, as they know the city well and what materials you will need for a good roof.
The shingles in your roof need replacing and you are minded to find a roofing contractor to replace the them. Perhaps you have already called a few and are evaluating which contractor to use for your upcoming roof repair. How do you select the best contractor for working on your roof? Here are several things you should consider when looking for a legitimate roofing contractor.
- Where is the roofing contractor located? It is important to hire a roofing contractor that is local. Chances are you will receive a higher level of service if the roofing company is located near your home or has an office near your residence.
- References. To determine the reliability of the contractor, references should be provided of their past clients who are willing to vouch that excellent service was received. This should not be the only factor in deciding upon your future roofing contractor as some may claim they value the privacy of their clients and do not wish to bother them. If this is the case, ask for business related references. The places that provide the contractor with supplies can reveal the quantity of materials and regularity of supplying the contractor to help determine their stability.
- How does the roofing contractor company handle complaints? There are a multitude of issues that can arise during the progress of a roofing replacement. Ask what their process is for handling complaints if they arise. It is also an excellent idea to receive a past client reference who had a complaint that was resolved to the satisfaction of the client.
- Terms of payment. What are the terms of payment for the job? What is the down payment and amount due upon completion? While it is certainly reasonable that a substantial payment be made before a contractor begins work on a project, it is highly recommended that full payment is not made until after the entire job is completed.
Roofing Contractors - Tips For Hiring a Roofing Contractor
Hiring a roofing contractor can be a challenge, as there are some people who claim to be professional roofers when simply not. Homeowners run into several problems when searching for roofers. These problems include the large amount of roofing contractors who are unlicensed and uninsured and roofers who were not trained properly. Many of these unqualified roofers seem skilled and competent and homeowners are misled into hiring them. For these homeowners, the end result is often a poorly installed roof.
Family and Friend Recommendations
Your family, friends and coworkers can be the best resource when searching for a roofer. If your friends or family were happy with a roofer, then chances are you will be, too. Spend time asking your friends and family questions about the roofing contractor they used. Include questions about whether the job completed on time; the cleanup was thorough; and whether the roofer agreed to come back for any necessary repairs.
References are extremely important when hiring a roofer. It's important to ask for references and to speak to the homeowners the roofer has worked for. Ask for the addresses of homes in your neighborhood where the roofer completed work. Drive by and get a first-hand look at the roof. A good roofing contractor will be proud of his work and should be willing to provide you with this information.
There are several reliable Web sites on the Internet that provide information on dependable contractors in your area. These sites have reviews of contractors and usually list only licensed roofers.
Better Business Bureau (BBB)
The Better Business Bureau is a good source for researching information about a specific roofing company. You can also do a search for roofers who are in good "A+" standing. You can search the BBB online or contact your local BBB branch office. If the roofer you are interested in had a complaint against him, find out the nature of the complaint and how it was resolved.
Almost every city and state require roofing contractors to have a license. Make sure your roofing contractor is licensed, insured or bonded if required in your area. Roofers should also have liability insurance and a workers' compensation certificate. Ask to see licenses and make sure they are valid.
Contract and Warranty
Be wary of a roofer who does not want to give you an estimate and or contract in writing. You should be provided with a detailed estimate, including the cost breakdown of supplies, number of layers to be removed and the shingle name and color. Also ask about shingle manufacturer's product line and the warranty for the products used. A timeline should also be included.
o Customer satisfaction - How important is customer satisfaction to you? A roofer who is pleasant to work with is a good sign that your contractor cares about what he is doing.
o Do not be afraid to ask a lot of questions.
o Conduct a search on the Internet of the name of the roofer and of the company. See if you find any questionable information.
o Never pay for the entire job up-front.
You never think about it, yet it's the most important safety-net between you and the elements while you're sleeping at night. Even though it's certainly not glamorous like a new car, your roof is vital to your family's well being. When deciding whether or not to replace your roof, why not arm yourself with a few simple facts that will help you make an informed decision about who to do business with?
A roof never lasts as long as the manufacturer says it will.
Whether it's unbearable heat in the south, the scolding wind and rains in the Midwest, or the snow and ice build-up in the north, a manufacturer's specs are in only valid in "normal weather conditions" (where on earth has there ever been "normal weather conditions"?). The good news is that you can extend the life of your roof by using proper ventilation (see section 2). You may also want to consider lead pipe boots. Most companies offer a rubber "boot" to keep water from leaking around your plumbing pipes, however, rubber is notorious for drying and cracking in a few short years. Use a lead pipe boot instead, which will always outlast your roof.
Most roofs are under-ventilated, which means higher energy bills.
If your attic is not pushing out air like it should, it's costing you money every month. Keeping your attic cool with proper ventilation will lighten the load on your air conditioning unit and you should notice a difference in utility bills (Proper insulation will also help). Use either ridge-vent, power vents, or turbine vents (standard louver vents can be used as well, but you will have to install far more than the average roofer will want to install to ensure sufficient air-flow).
1 in 4 roofs have hail or wind damage that's not visible from the ground.
Sometimes the damage is considerable and will warrant an insurance claim. Other times only a small repair is required. It's always a good idea to get at least two professional opinions, and to make sure the contractor actually gets up on the roof to look for damage (many roofers, salesmen, and even insurance adjusters will show up and never even take a step on the roof!). If you have reason to believe you have damage (perhaps your neighbor had shingles blown off), it never hurts to call your insurance company and have them send an adjuster to take a look. Best case scenario there's no damage. Mid-case scenario there is damage, but they end up paying for your damage. Worst case scenario, there's damage but it's not enough warrant a claim, so you end up paying for repairs out of pocket. This is why it's important to have several opinions. If you're roofer says there's damage and the insurance adjuster says there isn't, you can always ask your insurance company to send a second insurance adjuster to reevaluate the roof. I have seen many customers get an approval from the second adjuster.
All roofing companies are NOT created equal.
There are essentially three types of companies*:
The first is the national company with the 1-800 number who may or may not be trustworthy. There are some national companies that go in and out of business as fast as the sun sets. Sometimes they will even change their company name to run away from their bad name or a lawsuit. They often run their operations from a remote office and only hire local sub-contractors to fulfill their job orders. This greatly reduces the quality of installations and customer service. Be sure to check the Better Business Bureau and other online reviews to gain a good perspective on their reputation.
The second is the local company which can range from five employees to over one hundred. These guys are often well-known in a community and have probably done business with someone you know. If you decide to work with this type of company, be sure you don't choose the lowest bidder. A person or company who under-bid or who isn't making much of a profit will not be motivated to go the extra mile and is likely to cut corners to save on costs.
The third is "Billy-Bob" and his helper. These types sometimes take days or weeks to complete a job. They may not even be using up to date equipment such as nail guns! They may or may not do quality work, but be prepared to be patient with these types. If you roofer looks like he may be one of these guys, ask him if he guarantees the job will be finished in X number of days (weather permitting).
*(It's impossible to fit every company into a stereotypical mold, however, most roofers fit into these categories)
A roof won't fix itself.
Even though some people believe that ignoring a leak or roof damage will make the problem go away, remember that some people also believe that they can borrow their way out of debt (I don't want to embarrass Congress so I won't use their name). Yes, that was a joke.
Unlike some problems, an issue on your roof will usually get more expensive the longer you wait to repair it. Fixing problems early can save you hundreds or sometimes thousands of dollars, so why not nip that problem in the bud immediately?
It seems as though a new roofing company is popping up every day across America, and with this many new trades-people, it's very common to come across someone who has less than adequate knowledge of how to properly replace your roof. Be sure to talk with at least two or three people who have done business with the company you choose. They should have an established reputation and should be licensed and insured. Also, be sure to ask if all their employees are legal citizens and are not showing up to work with beer on their breath (After being in the industry for ten years, you'd be surprised how common this is!).
Replacing your roof should be an easy and painless experience. Asking a few of these simple questions can all but guarantee you a relaxing experience.
Contact us today for a free roof inspection or roof estimate to repair or replace your existing roof system in Kernersville.
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